
We have partnered with PostNL to build AI skills across the organisation. The first course, Effective Prompting for Everyone, is live, and over the coming months 4,000 PostNL colleagues will work through it.
Mustapha Abbach, AI Program Director at PostNL, on what the partnership sets out to achieve:
Value is driven by adoption and not just having the technology. We needed a way to enable our employees to be able to use AI in an effective and efficient way, this required interactive training, while keeping up with rapidly changing AI landscape, and all this on a very large scale. Data Booster delivered exactly this!
The early feedback points at exactly what we design for: courses built on the learner's own reality, with hands-on exercises instead of theory, so people can apply it the next day.
That last one matters most. Prompting is not a trick you are told once; it is something you get better at by doing it on your own work, which is why the exercises run on real cases rather than examples.
At 4,000 people, the work is in the execution. The course runs in groups that start and finish together, with support along the way. That is what decides whether people actually finish rather than dropping off halfway.
